FAQs

How can someone get on the program?
What are the qualifications?
Who delivers the meals?
What kinds of meals are prepared?
Who cooks the food?
What is the service area?
Are meals delivered on holidays or during bad weather?


How can someone get on the program?

Call the Hale County Meals on Wheels office at (806) 292-9020 for an application, or download the client application from our website.  Office hours are 7:30 a.m.- 5:00 p.m., Monday-Friday.

Eligible clients may have the cost of their meals paid by the Texas Department of Human Services.  Qualification is based on age and disability.  Please contact the Texas Department on Human Services intake number (877) 723-9049 or go by 2907 W. 7th, Plainview, Texas to apply.

Hospice patients are eligible to receive their meals free of charge.

Hospital and nursing care facility patients that have been released within the last five days are eligible to receive meals free of charge for 10 days.

If none of the above apply, clients pay $4.00 per meal for a noon time meal delivered Monday through Friday.

What are the qualifications?

The Board of Directors has established three criteria that all applicants must meet before they can receive meals:

1. A person must be homebound or need assistance to leave home.
2. A person must be unable to prepare a well-balanced meal each day.
3. A person must not have anyone who is available to prepare meals for him or her.*

*Some exceptions may apply

Who delivers the meals?

Hale County Meals on Wheels depends on the help of caring volunteers to deliver meals to the homes.  All volunteers are required to abide by volunteer guidelines and must be available to pick up the meals by 11:00 a.m.  Volunteers use their own vehicles and pay for their own gasoline.  If you are interested in becoming a volunteer, call the Hale County Meals on Wheels office at (806) 292-9020 for an application, or download the volunteer application from our website.

What kinds of meals are prepared?

Menus are prepared each month by the Covenant Hospital, Plainview dietitian.

A monthly menu is printed in the Plainview Daily Herald on the last Sunday of each month and is printed in our newsletter.

All meals are low in sodium, are not highly seasoned and approved for a diabetic diet.

Who cooks the food?

Meals are prepared and packaged in the dietary department of Covenant Hospital, Plainview.  Early each weekday morning, experienced cooks work very hard to ensure that the food is prepared to perfection.  We pride ourselves on the cleanliness of our kitchen and the quality of our meals.

What is the service area?

Hale County Meals on Wheels delivers meals inside the Plainview city limits and to the Seth Ward community.

Are meals delivered on holidays or during bad weather?

Hale County Meals on Wheels is closed on the following holidays:

New Year’s Day
Good Friday
Memorial Day
4th of July
Labor Day
Thanksgiving Day
Christmas Eve and Christmas Day

An emergency meal box containing shelf stable food items will be distributed each fall to all meal recipients. We refer to this as a “snow box.”  In the event that severe weather prohibits regular hot meal delivery, Hale County Meals on Wheels clients will be alerted via television and radio to use their snow box.